As you may see on the stream, we do a easy troubleshooting! We take the customer on the Bot by means of some inquiries to outline which drawback we have to resolve. On this case we are going to join our actions with a video to allow them to go step-by-step by means of the method. We will additionally combine PDF doc presenting step-by-step what they should do.
I want the movies since they’ve higher conversion and a higher understating of the method. In case the shopper it’s not glad with the answer we offer then we merely ask him to explain what points he was going through. You will need to analyze the inputs we have now from the shoppers to implement them within the flows of the Chatbot. After analyzing the shoppers enter we add extra steps to the Bot so as to cowl any inquiries that we have now. All the time keep in mind that the Bot is a 24/7 customer support operation so the higher you setup the Q&A the higher the end result.