Sitting all the way down to construct your first chatbot from scratch may be overwhelming. When observing a clean display, it may be onerous to check the movement of dialog your bot will information customers by means of. That will help you get a head begin, we advocate using one in every of our pre-built flows!
What a pre-built movement is
A pre-built movement is a ready-made template for a bot’s path of dialog. Chatfuel presents 5 completely different flows so that you can select from. There’s one for every of the commonest, primary bot features that will help you save time and improve gross sales. All 5 can be found to any Chatfuel consumer on any plan.
Once you select one in every of our pre-built flows, related blocks and responses will seem in your bot. They’ll be totally practical already; all you must do is customise with your individual content material.
Why use a pre-built movement
First, as talked about, pre-built flows may also help get you began within the bot-building course of. They offer you a basis for a chatbot that may full one in every of 5 primary perform. That method, you possibly can deal with customizing it on your wants as a substitute of truly constructing it.
The opposite profit to utilizing a pre-built movement is that it could possibly allow you to find out about how Chatfuel bots work. By seeing how the assorted blocks are related, you possibly can perceive extra about how efficient bots are designed. That method, you’ll be armed with information in the event you resolve so as to add extra complicated options to your bot, or construct a brand new one from scratch later.
These movement templates are good for many who are new to Chatfuel, or new to bot-building on the whole. They’re additionally nice for anybody who merely desires to get a primary bot up and operating in much less time.
Save time by automating responses to FAQs
Automate incessantly requested questions
Answering FAQs is a standard and efficient use for a chatbot. Basically, these key questions contribute to 50% or extra of all incoming messages to your Fb web page inbox. Use this movement to scale back your staff’s handbook workload and reduce the client wait time. You’ll be capable of automate between three and ten widespread questions on what you are promoting in a single block, however you possibly can at all times create extra blocks.
Enhance gross sales utilizing Messenger
Gather e mail addresses and telephone numbers
This movement will allow you to simply collect lead info and develop your listing of contacts quicker—and with minimal handbook effort. Messenger makes it straightforward for customers to share their contact particulars together with your bot in a single click on. From there, you possibly can export that info to your CRM, entry it in Chatfuel’s Folks tab, or export it to a Google Sheet to be used in future gross sales and advertising duties.
Customise this movement with related qualifying questions for what you are promoting, and the bot can do the remainder. It’ll routinely section customers based on these questions, so you possibly can focus solely on these leads that will likely be most precious for what you are promoting. Ship their info to your CRM, or use the following movement beneath to take over the dialog and personally shut the deal.
Take over the dialog with Reside Chat
This movement works nicely with the Qualify Leads movement above. It enables you to to personally take over the dialog out of your bot at any time through Reside Chat. That method, you possibly can communicate with high-value leads your self as wanted to shut offers and enhance gross sales. This movement can also be helpful for figuring out customers who’re caught mid-funnel, and manually serving to them transfer ahead. Or, you could possibly use it to supply rapid help to customers that want buyer help from a human agent. Both method, this movement is ideal for serving to improve gross sales and bettering the consumer expertise.
Export knowledge and data
As soon as your bot has gathered consumer knowledge from movement #2 or #3, you possibly can put it to make use of it instantly. Use this movement to ship the data through e mail to a gross sales rep, to allow them to observe up with the certified lead immediately. Or, export the info to a Google Sheet.
The right way to use a pre-built movement
Including a pre-built movement couldn’t be simpler! Simply open an present or clean bot in Chatfuel, then go to the Automate tab. Create a brand new block or click on into an present block, and also you’ll see the Add Ingredient menu bar with the button so as to add a pre-built movement.
Click on the Pre-Constructed Stream button and a window will pop up, asking you to select one of many 5 templates. The movement you select will seem within the block routinely, totally practical and prepared so that you can customise.
A to-do listing may even seem in your display to information you thru the customization course of. It’ll disappear as quickly as you verify the containers and mark all steps as “accomplished.”
Make constructing a bot simpler than ever
Chatbots can have a big impact on what you are promoting, from saving you time and assets to serving to improve gross sales and buyer satisfaction. That’s why we created instruments like pre-built flows—in order that it’s as straightforward as potential so that you can get began constructing your individual bot! Plus, it’s free to create an account on our platform, and there’s no coding information or particular abilities wanted to make use of it. As we wish to say right here at Chatfuel, #AnyoneCanBuildABot.
To make the method even simpler, try our free on-line course on bot-building for novices. Have a look the opposite sort of pre-set templates we provide to simplify bot creation, get concepts on designing your bot’s Welcome Message, or be taught 4 ideas and tips that will help you use Chatfuel much more effectively.